In December 2017 Recoup Training was awarded Centre of Excellence status and Assurance. To date Recoup is the only Centre of Excellence in the UK that teaches Debt Collection, therefore we are a market first.
Recoup Training is Centre of Excellence meaning that all our courses are developed in an academic format, whilst providing practical skills & knowledge. Each course increase candidates knowledge, skills and performance by providing easy to implement industry knowledge that will fit seamlessly into your working environment. All our courses equip the leaner with the most up to date practice and techniques whilst developing practical skills that can be immediately implement to their working day.
Our courses are delivered by specialists in their field rather than full-time trainers working from a theoretical basis who have no practical experience. Delegates can bring real life problems to our courses where we can build solutions together. Our academic team has over 30 years’ experience as assessors and internal verifiers for various colleges and universities across all business sectors. Our specialist teams involve our customers at each step of the way and continuously measure success throughout delivery to ensure you see a return on your investment.
In today’s business world employees need a unique combination of technical skills and professional, practical abilities. In a time when training budgets and personnel are stretched but skills and productivity needs are growing, it is essential to ensure that your people have the skills required to help your organisation succeed. Recoup develops and delivers a range of professional training programmes to suit your unique needs. Our goal is to make everything feasible and practical, using real-life examples and exercises. Everything you learn from our programmes are effective and can be used within your business or workplace immediately. We will help you make changes today, and the results will follow.
Our sector specialist experts are exactly that: men and women who have founded, nurtured, grown, and sold businesses. And they did not do that without making mistakes. We will work with you to tailor a programme that will focus on your organisation’s training needs, combining industry focus, practical skills, and business acumen into a training package. We will work together to provide a stimulating training programme, exploring topics relevant to your organisation and teams. All our trainers are skilled professionals with the relevant credentials and extensive
Credit Control
Our Credit Control course empowers individuals and businesses with the knowledge and skills needed to effectively manage their credit control functions. From implementing credit terms to using effective debt recovery strategies, equip yourself with the tools to maintain healthy cash flow and minimise bad debt.
Know Your Customer
This course equips you with the knowledge and practical skills to effectively research and verify your customers. Learn how to mitigate risks, identify potential fraud, and ensure compliance with regulations. Gain the confidence to make informed decisions and protect your business from potential threats.
Debt Collection
Recoup's Debt Collection Course is an intensive one-day program designed to provide you with the skills to overcome common problems in debt collection. Learn effective practical strategies to maintain positive customer relations while recovering outstanding debts. Speeding Up your customer payments.
Debt Collection Process
This Debt Collection Process Course is designed to provide you with a comprehensive understanding of the debt collection process. Learn the necessary steps to effectively recoup the money you're owed. Gain insights into negotiation techniques, legal considerations, and best practices to maximize your chances of successful debt recovery.
Debt Collection Letters
Our Debt Collection Letters Course is a valuable resource for learning how to draft and format effective debt collection letters and reminders. Master the art of crafting persuasive and professional correspondence that gets results and increase your chances of successful debt recovery through well-crafted letters and reminders.
Debt Collection Telephone Course
Recoup's Debt Collection Telephone Calls Course is a comprehensive program designed to equip you with the right attitude, techniques, communication skills, and confidence needed for successful debt collection calls. Learn how to navigate challenging conversations, establish rapport, overcome objections, and negotiate payment arrangements with effectiveness and professionalism.
Delivery Methods
Virtual Classroom /Zoom
Our virtual courses are run online and offer an in-depth and interactive learning experience. Led by experts in your field, they deliver real value – as well as attendance certificates.
Bespoke Training
Many companies recognise the value of in-house training and prefer our team to come to them. Bespoke training programmes are targeted, convenient, and less expensive than you might think.
Classroom Training
Our Half or Full day classroom courses are in-depth and interactive. Led by experts in your field they deliver real value. Our professionally designed, highly engaging training solutions cover all aspects of starting, managing, or growing a business.
Training Bundles
Training bundles allow you to purchase a set number of training courses at a reduced rate. We have packaged our endorsed training course into discounted bundles to help businesses and organisations as a cost-effective solution to their training requirements. We offer a variety of pricing options, so you can find the perfect plan for your budget. We've packaged our training into online course bundles to help businesses and organisations as a cost-effective solution to their training requirements. Staff are trained using our engaging and interactive courses, and on successful completion, they will receive a certificate to print. Staff can resit their course in the event of failing at no further cost.
Recoup Business Support Centre
Registered under Data Protection Act - Reg No ZA697071
Recoup Business Support Centre Limited - Co Registration No:12152962
© 2022 Recoup Business Support Centre Ltd / Trading AS Recoup Centre/ ALL RIGHTS RESERVED.
Head Office
Office F3-F4, Scope House,
Weston Road,
Crewe,
CW1 6DD